Administrator/Medical Secretary

at  Sandwich Medical Practice

This is a pivotal role within the organisation. In addition to liaising and communicating with all associated professionals, individuals and organisations, a sound professional working relationship will be required with the GPs and staff working within the Practice. In General A pleasant disposition and approachable manner are key attributes, together with sound communicative and interpersonal skills. The post requires the ability to exercise tact and discretion, and to use initiative.
The ability to work under pressure and as part of a team is equally important. The Administrator/Medical Secretary will provide flexibility in the range of tasks they perform. They will be able to prioritise their work and to meet deadlines. Confidentiality Applicants should be aware that because of the sensitive nature of the information handled, total confidentiality and discretion is an absolute requirement.
All staff are bound by the Practice Code of Confidentiality. MAIN DUTIES AND RESPONSIBILITIES 1. Secretarial Duties Open, stamp and distribute mail. Organise secondary care appointments for patients.
Generate electronic referrals, and send appointment details to patients. Submit letters electronically, with relevant results and attachments. Email rapid access referrals, and other routine referrals or appointments where applicable. Deal with patient enquiries and queries regarding appointments.
Type referral letters using Lexacom dictation software. Deal with EMIS tasks from GPs. Deal with Docman workflow tasks. Prioritise work to ensure letters are typed and sent in a timely manner.
Type, copy and file medical reports. Photocopying as required. Deal with daily post. Monitor stationery supplies.
Ensure up-to-date and accurate information kept, including private providers. Ensure adequate supply of referral forms available for GP use. Keep up-to-date with shredding all waste confidential information. Deal with queries/requests from GPs.
Provide holiday/sick leave cover, as required. 2. Administrative Duties Support the practice team in the day-to-day functions of the surgery. Any other delegated duties considered appropriate to the position and necessary for the smooth and efficient operation of the practice.
3. Other To keep up-to-date with the policies and procedures of the practice as detailed in the Staff Handbook

Please refer the Job description for details