Administrator

at  North Tees Hartlepool NHS Foundation Trust

Administrative Responsibilities Carry out routine administrative duties pertinent to the service. The role requires the individual to work as part of a multi-disciplinary team. The post holder will be predominantly office based and undertake the following activities: reading of letters of a sensitive and confidential nature ensuring copy letters to other health care professionals / services are sent. Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.
Receive and reply to emails , make telephone calls to/from GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner. Data collection, update management and maintenance of databases relevant to service. Collate documents and other preparatory items required for meetings pertinent to the service. Word processing utilising Microsoft Office communication pertinent to the service.
General administrative and clerical procedures including receiving and sending e-mails, filing, photocopying and scanning of documents as required. Compliance with General Data Protection Regulations and patient confidentiality supporting processes for clinical governance and information governance. Undertake any other relevant administrative tasks that may be required for the effective running of the service. The post holder will be proactive with respect to personal and professional development and become fully conversant with new developments affecting the role He/she must also be flexible both in availability and being able to offer cover for colleagues when they are absent from work due to annual leave or sickness etc.

Please refer the Job description for details