Administrator

at  Northumbria Healthcare NHCT Northumbria Healthcare NHS Foundation Trust

We are looking to appoint a band 3 Administrator who is a highly motivated individual to provide administrative support to Community Response Service
The post holder will provide a high quality, comprehensive administrative service to managers and clinical professions supporting the efficient running of the service.
Essential Criteria includes: Good standard of general education Knowledge of Microsoft Office programmes and email packages. The successful candidate must have excellent communication skills and the ability to work as part of a team and at times working with limited or without supervision and have the ability to demonstrate initiative and prioritise workload under pressure. Exercise judgement and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person and have the ability to multi-task. Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines and have experience undertaking admin duties.
This post will be based in the Care Point Admin Team at North Tyneside General Hospital this is a shared service with North Tyneside County Council, but the post holder may be required to work at other sites within the Trust.
Monitoring own workload & prioritising tasks
Undertake information collection and analysis
Diary management
Ability to demonstrate initiative and prioritise workload under pressure
Ability to analyse administration systems, implement change as directed and evaluate effectiveness in order to promote quality services
Exercise judgement and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person.
Be self-motivated and able to work with limited or without supervision within the Business Unit.
Ability to Multi-task
Exercise sensitivity and tact when dealing directly with patients / family members particularly when dealing with highly emotional issues - analysing and resolving any problems
Must be able to meet the travel requirements of the post
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
The post holder will provide a high quality, comprehensive administrative service to Managers and clinical professions supporting the efficient running of the service. Duties will include acting as first point of contact for the service, inputting information into databases, booking meetings, processing mail, ordering office stock and assisting in the collection, completion and monitoring of monthly statistical information.
Essential Criteria includes: Good standard of general education Knowledge of Microsoft Office programmes and email packages. The successful candidate must have excellent communication skills and the ability to work as part of a team and at times working with limited or without supervision and have the ability to demonstrate initiative and prioritise workload under pressure. Exercise judgement and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person and have the ability to multi-task. Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines and have experience undertaking admin duties.
This post will be based in Short Term Support Services Blyth Community Hospital this is a shared service with Northumberland County Council, but the post holder may be required to work at other sites within the Trust

Please refer the Job description for details