Administrator Nutrition and Dietetics

at  Cambridgeshire and Peterborough NHS Foundation Trust

Please refer to the attached job description and person specification for full details of responsibilities Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe, and use effective telephone techniques to healthcare professionals, patients and other agencies in a quick and efficient manner. Record information in the chosen software timely and accurately. Deal with difficult callers in a calm and professional manner.
Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. Organise clinics and associated appointments for clinics, using appropriate systems to manage work. Organise team/ward meetings, take, transcribe and distribute minutes accordingly as required. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate

Please refer the Job description for details