Admissions Officer

at  Singapore American School

• Guide the admission journey of prospective SAS families, communicating with them via phone, campus visit, or email.
• Manage applicant files by organizing incoming documents, making follow-up requests, updating the admissions database.
• Support and assess applicants through application reviews, documenting insights, arranging for screenings and other reviews and communicating and sharing results with school leaders and specialists.
• Manage tours and visits for prospective families with hospitality, trustworthy information and flexibility.
• Support the team with special projects, both internal and external, related to integrated admission-marketing communications.
• Maintain strict confidentiality of all records, correspondence, etc. in a well-organized, discreet and accessible manner, while maintaining professionalism regarding families, SAS and other institutions.
• Fulfill the duties and responsibilities of the position and abide by all Board and school policies and procedures.
• Work cooperatively and provide assistance as necessary to other members of the Office team, while displaying a positive work attitude and initiative.
• Relate courteously and effectively with students, parents, school personnel and community members.
• Perform other duties as assigned by the Director of Admissions.
  Skills/Requirements

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in a relevant discipline required
• 5 years experience in Admissions, education, sales, marketing or related field
• Business level English required; Chinese language proficiency to assist Chinese speaking parents would be advantageous. Proficiency in any other languages could be advantageous as well
• Experience working in a fast-paced work environment requiring excellent interpersonal skills and the ability to continuously reprioritize multiple responsibilities with ease

COMPETENCIES AND SKILLS:

Communication

• Exceptional English communication skills, both written and oral; engaging and persuasive public speaker
• Highly diplomatic; exceptionally skilled at delivering disappointing and/or difficult news
• Ability to listen to the needs and hopes of others with a personable and detail-oriented approach

Collaboration

• Fully supports the School’s vision and mission, and the notion of “extraordinary care”
• Has a passion for building and sustaining relationships and contacts
• Comfortable working with people of all backgrounds and positions including school leadership, faculty, support staff and outside organization representatives
• Great team player, flexible and open to supporting others when immediate needs arise, regardless of job description

Content Knowledge

• Has extensive experience in admissions, marketing, and/or public relations
• An understanding of teaching and learning at a variety of levels is a great plus, including knowledge of different international curriculum and systems
• Demonstrates competence in computer applications for word processing, spreadsheet management, graphics, and scheduling, with an interest and ability to learn new applications and databases
• Excellent organizational and office management skills

Character

• Demonstrates the SAS core values of compassion, fairness, honesty, responsibility and respect

Cultural Competence

• Actively respects and authentically enjoys working with people from diverse cultural backgrounds; has the skill set and social awareness to positively work with and welcome people from around the world

Critical Thinking

• Able to take initiative with minimal supervision
• Has the ability to anticipate and foresee concerns or needs in order to serve families
• Strong problem solver

Please refer the Job description for details