Admissions Officer

at  St John of God Health Care

Your Role at St John of God Subiaco Hospital
As an Admissions Officer you will provide a highly professional standard of customer service to all hospital clientele and caregivers in the provision of admitting patients according to Admission Department work instructions.
This is a great opportunity for parents returning to work or uni students!

The Position

• Interact in a positive, professional and respectful manner.
• Ensure the customer’s opinions are sought out and acknowledged.
• Be proactive in alleviating the customer’s concerns.
• Facilitate all aspects of the patients pre-admission episode including the following:
• Communicate any area of impact to the relevant operational area within the hospital.
• Liaise with theatre regarding theatre lists.
• Ensure appropriate documentation is allocated to the relevant operational area in a timely manner.
• Facilitate all aspects of the patient’s admission to the hospital.
• Facilitate all aspects of booking cancellations.
• Meet department phone and booking KPI’s as required.

You will have an understanding of and ability to apply occupational health and safety principles to ensure own safety and that of others in the workplace, a polite phone manner and clear concise written & verbal communication. Well-developed interpersonal skills, efficient keyboard/data entry skills and the ability take quick action to identify and resolve problems will be essential to this role.
To succeed you will have a demonstrated commitment to customer service and have the ability to prioritise and multitask to achieve desired results.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $64,355- $69,469 (pro-rata for part time) plus 11% superannuation
• A permanent Part Time position, working 30 hours a fortnight
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Travel Green allowance to receive $6 per day – or up $1500 per year – towards alternative transport modes including public transport, riding or walking to work or carpooling.

For enquiries contact Teshia Coe, Senior Booking Officer, on 9382 9751.
Applications Close: 12/06/2024
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse

Please refer the Job description for details