Adoption Specialist

at  Programmed Skilled Workforce

Melbourne, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Jul, 2024Not Specified30 Apr, 20243 year(s) or aboveMedicare,Management SkillsNoNo
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Description:

REQUIREMENTS:

  • Educated to a high level, preferably with a degree or equivalent experience.
  • 5+ years’ experience in clinical outpatient/inpatient environments or healthcare IT.
  • Experience with EMR environments and medical transcription technology.
  • Experience with Australian Public/Private Healthcare System and Medicare reimbursements
  • Experience working with PHI
  • 3-5 years as a solutions instructor/trainer in healthcare.
  • Familiarity with clinical workflows and communication/training methods.
  • Excellent communication, problem-solving, and time management skills.

Responsibilities:

  • Drive user adoption and satisfaction of speech technologies and CDI solutions.
  • Coordinate project tasks until closure and assume ownership post-closure.
  • Gather and communicate product enhancement requirements to the development team.
  • Provide onsite or remote training and support to end users.
  • Troubleshoot technical issues and collaborate with the speech team for resolutions.
  • Build strong customer relationships and act as the main point of contact for users.
  • Identify new opportunities for solution enhancements and assist in their design.


REQUIREMENT SUMMARY

Min:3.0Max:5.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Proficient

1

Melbourne VIC, Australia