ADP Security Administrator/Technical Support

at  W3Global Inc

SKILLSET

• ADP Security Administration
• ADP Technical Support
• ServiceNow incident management

KNOWLEDGE SKILLS AND ABILITIES:

• 5+ years of experience in administering and providing technical support for ADP systems and applications.
• Hands on experience with development, troubleshooting and maintenance of Integration between ADP and external systems.
• Analytical and problem-solving skills to identify and address security vulnerabilities and incidents effectively.
• Knowledge of security technologies and tools used in access control, monitoring, and incident response.
• Understanding of security policies, procedures, and compliance requirements relevant to ADP systems.
• Relevant work experience in information security, with a focus on access control, security monitoring, and incident response.
• Experience in enforcing and ensuring compliance with industry regulations, security best practices and standards.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and ability to work independently and as part of a team.
• Experience working in a healthcare environment (preferred, not required)

This position is also responsible for coordinating software release efforts from the testing to staging and eventually into production environment

• Validate ServiceNow Ticket Migration Readiness - to ensure every Enhancement/Change Ticket that is approved to go into production conform to the release control procedure.
• Ensure that ADP systems are up-to-date with the latest security patches. Develop and implement a patch management process to address vulnerabilities promptly.
• Update ServiceNow Ticket Migration Status.
• Issue On and Off Cycle Release Notes to stakeholders
• Attend Change Advisory Board meetings and inform other Ethos teams on ADP Changes tickets that could potentially impact other applications.
• Stay informed about the latest developments in ADP security and industry best practices. Implement continuous improvement initiatives to enhance the effectiveness of ADP security measures