Advanced Service Engineer (Airscan Consultant)

at  Atlas Copco Services Middle East SPC

ADVANCED SERVICE ENGINEER (AIRSCAN CONSULTANT)

Functional area: Sales
Country: United Arab Emirates
City: Dubai
Company name: Atlas Copco Services Middle East SPC
Date of posting: Nov 28, 2023
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

INTRODUCTION AND JOB DESCRIPTION

The selected candidate shall be responsible for developing the Compressor Technique Service Division’s ambition to become and remain the number one in compressed air audits worldwide. In supporting this strategy, we extend the current scope from the typical compressor room into the full downstream factory airnet where potential customer benefits may lie as efficiency improvements leading to sustainable productivity for our stakeholders. Through airscan / energy audits, we shall materialized the opportunity leading to a win/win solution.

The main responsibility of the successful candidate shall be:

• Responsible for the sales of advance services products such as airscan audits, optimization, energy recovery upgrades. You shall be the compressed air energy consultant.
• Contribute to the results of AIRScan services in terms of NIS and consolidated gross profit
• Develop and implement a sales and marketing plan with the Advances Services Manager
• Through segmentation of existing installed base; generate potential leads and follow-up
• Based on customer needs in energy/CO² reduction and air quality requirements, audits shall be conducted through the existing AIRScan product offering (AIRScan contracts, AIR Quality monitoring)
• Conduct compressed air systems audits and present results internally and to customer decision makers/ influencers. Create lead for equipment sales based on Airscan findings. Report and follow up on consequential business generated from Airscan.
• Undertake commercial and technical proposals in CRM system (CPQ/C4C), Convert leads to opportunity as required for Airscan and recommended products, including the calculation of prices and profit
• Update customer and prospect contact details, sales activities and other relevant information in our CRM at all times
• Work in conjunction with the pricing team as well as the IQ2 team to implement a structured price position and a user-friendly quote process for our AIRScan products
• Coordinate and work with GECIA team in India
• Keep track of Airscan Tools and calibration and coordinate with FSE along with operations team
• Work closely within the CTS teams & equipment sales teams
• Analyze and report on product performance on a regular basis, keep track of competition activities / development.
• Attend training to develop relevant knowledge and skills
• Identify/develop new markets/sales channels and/or application opportunities for the product range under your responsibility. Use smart link and C4C data for lead creation
• Provide product training to the sales, service team and distributor network, as required
• Undertake ad-hoc project work as required
• Additional duties as required by management within ACSME territory

EXPERIENCE REQUIREMENTS

• Excellent proven sales experience from similar position with a minimum experience of 3 years in

sales of high quality industrial machines, and/or preferably air compressors.

• Atlas Copco experience shall be considered as an advantage

KNOWLEDGE AND COMPETENCES

• Knowledge of the market in UAE is a must
• Candidate must be fluent in verbal & written English
• Adequate knowledge of using MS office tools is required
• Knowledge of Arabic will be considered as additional plus
• Good technical and engineering background
• Familiarity and experience to deal and negotiate commercial terms and conditions

EDUCATIONAL REQUIREMENTS

Graduate in Mechanical or Electrical Engineering.

PERSONALITY REQUIREMENTS

• Strong interpersonal and communication skills
• Good teamwork spirit, self-motivated and energetic
• Eager to learn & adapt
• Result oriented
• Able to work with sales and budget forecasts
• Meet stiff targets, deadlines & work under pressure