Advisor (Consulting) - Delivery Team

at  Health Innovation East Eastern AHSN

Job AdvertJOB SUMMARY AND PURPOSE
Increasingly, health and care systems in the Eastern region are looking to commission Health Innovation East directly to support them with a range of tasks, activities and projects. Given the range and volume of requests, we are now looking to develop a model that means we can be responsive to the wide-ranging needs of our health and care system partners in the long-term.
We are asked to deliver a wide range of projects by the organisations we support including (but not limited to) research and evaluation (including case study development and rapid literature reviews); change management; Quality Improvement (QI) and project and programme management.
This role would work closely with Principal and Senior Advisors in the delivery team, as well as the organisation’s evaluation group, to deliver on the wide range of asks we receive.

Given the range of projects, the post will be varied in nature and would suit someone who enjoys working on different types of projects. However, all post-holders will be required to:

• Show adaptability to different types of work
• Take a flexible approach, recognising that projects, activities and tasks will be highly varied
• Demonstrate an aptitude for learning about new areas quickly
• Write reports to a high standard in different styles for different purposes and audiences
• Engage with project stakeholders and demonstrate an ability to build excellent working relationships
• Monitor timely project progress and ensure successful completion of projects
• Ensure findings are communicated locally and nationally through an agreed communications strategy
• Track progress of ongoing service improvements to agreed timescales and produce monthly highlight reports

QUALIFICATIONS AND TRAINING:

Educated to degree level in relevant subject, or with equivalent experience in healthcare.
Application

KNOWLEDGE AND UNDERSTANDING:

Good working knowledge of project management and risk management best practice
Knowledge of information governance, security, GDPR legislation and guidance or willingness to learn
Application / Interview
Interview
Application/Interview
Knowledge of qualitative and quantitative data collection and analysis techniques
Awareness of strategic challenges facing the NHS (with a working knowledge of Eastern region preferred)

SKILLS:

Ability to create compelling offers for paid work
Excellent written communication and report writing skills
Ability to manage own workload and prioritise work in response to changing requirements and demands
Good organisational skills and attention to detail, with the ability to multitask and work to strict deadlines
Proficient in use of a range of IT software, including MS Word, Ms project, Excel and PowerPoint
Good communication skills – ability to receive and understand complex information, summarise and disseminate to varied audiences
Ability to develop strong working relationships with a wide range of stakeholders
Application / Interview
Knowledge of qualitative data collection methods
Strong qualitative and quantitative data analysis skills
Meeting and workshop facilitation skills

EXPERIENCE:

Robust project and programme management – including using recognised project management approaches
Analysis of quantitative and qualitative data – including documents and published literature
Bid writing for a range of commissioners
Report writing for a range of audiences
Presenting to a range of audiences
Application / Interview

KEY RESPONSIBILITIES

• To deliver on consultancy projects under the supervision of Principal and Senior Advisors. This may involve any of the combination of elements:
• Conducting rapid literature reviews
• Conducting interviews/fact-finding discussions
• Analysing quantitative and qualitative data
• Utilise QI Methodologies
• Planning large-scale events – including strategic and operational event development
• Tracking key performance indicators
• Writing outputs for external audiences including project reports, impact stories, blogs and anything else as required
• Presenting information to a range of internal and external stakeholders

Regardless of the project, the following core responsibilities will apply:

• Writing monthly internal highlight reports.
• Maintaining and updating project plans (including key milestones, risks, assumptions, issues and dependencies) and escalating concerns to the programme manager as appropriate.
• Developing excellent working relationships with the client and other external stakeholders as required.
• You may also be asked to support bid writing and developing compelling proposals for paid work.

CORPORATE AND PERSONAL RESPONSIBILITIES

• Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are afforded equality of access, experience and outcomes.
• Observe Health Innovation East’s equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients, or partners on any grounds
• Uphold and promote the organisation’s values
• Work flexibly and collaboratively with others to achieve the organisation’s goals and support its values
• Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation East’s employees, supported by policies and procedures as appropriate
• Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and confidentiality policies and procedures
• Ensure that we only operate within our remit of not offering clinical advice
• Adhere to all company policies and procedures and any applicable legislation

PERSONAL DEVELOPMENT RESPONSIBILITIES

• Understanding and awareness of own personal development needs
• Maintenance of a compliant professional portfolio where required

External - in addition, the successful appointee will need to develop and build relationships with external colleagues as relevant to the role. These may include, but are not limited to, relationships with:

• Integrated Care Boards and Integrated Care Systems in the East of England
• NHS England & Improvement (regionally and nationally)
• Cancer Alliances
• Academic partners in HEIs
• Local Government.
• Third Sector Organisations
• Patient Advisory Groups/Service