Advisor, Information Access

at  PHSA

ADVISOR, INFORMATION ACCESS

Inforrmation Access and Privacy
Vancouver, BC
In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Advisor, Information Access manages Freedom of Information (FOI) requests for the Provincial Health Services Authority. The Advisor recommends information access policies, procedures, and guidelines to ensure compliance with the legislation and participates in the development and delivery of information access education and awareness initiatives for staff and clients.

WHAT YOU BRING

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s degree in Information Management or other relevant discipline plus five (5) years related experience. Completion of the Information Access and Protection of Privacy Certificate Program is an asset.

Skills & Knowledge

• Demonstrated communications, leadership, facilitation and coaching skills. Advanced analytical and problem solving skills. Knowledge of federal and provincial privacy and information management legislation and requirements. Knowledge of requirements of accreditation standards relating to confidentiality. Demonstrated effective written and verbal communication skills, including the ability to interact with tact and diplomacy with staff at all levels within the organization. Demonstrated ability to develop, implement and deliver education and training programs. Demonstrated ability to adapt and work effectively in a changing environment. Knowledge of electronic information systems and information management processes. Demonstrated expertise in the area of information access and privacy concepts, tools, and methods. Advanced proficiency with desk-top software including Excel, Access, Word, and Internet/Intranet use.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

WHAT WE DO

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Government unanimous passing of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to meaningful and lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as we move toward self-determination. Guiding these efforts PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study

• Coordinates all corporate freedom of information requests for the Provincial Health Services Authority. This includes receiving written applications for information and conducting a preliminary assessment of the application to determine whether it is clear, complete, and addressed to the correct public body; logging accepted requests and preparing acknowledgement letters; coordinating the collection of records with the appropriate staff; determining how complex and time consuming the request will be and preparing fee estimates when appropriate; reviewing records and leading the line by line review with the appropriate manager to determine whether there is anything that cannot be disclosed as set out in legislation; and preparing records for disclosure and recommending severing of information.
• Participates in the development of policies and procedures related to the processing of freedom of information requests. Reviews existing policies and establishes guidelines to ensure consistent policy development. Develops entries for the policy manual by analyzing previous case files, legal opinions, Office of the Information and Privacy Commissioner mediation files, Information and Privacy Commissioner Orders, Chief Records Officer directives and judicial reviews.
• Provides direction to PHSA program areas, services, and staff regarding procedures for routine disclosure, retention, and destruction of information.
• Develops and delivers education and training programs and leads awareness initiatives to educate/train staff, clients, and external customers on the requirements of legislation. Participates in the development and delivery of a corporate-wide information access and privacy education and training program in conjunction with the Information Access Privacy team.
• Prepares reports, updates, and briefings on progress of the corporate information access program and privacy program and current freedom of information issues as requested.