Advisor, People Analytics

at  RIO Tinto

ADVISOR PEOPLE ANALYTICS

• Tremendous opportunity to join a global organisation at the forefront of mining
• Excellent work environment where people are valued and respected
• Great work life balance and attractive benefits
• Be part of a group that is safety focused and values inclusion
• 12 month fixed-term or secondment position that can be based in Brisbane or Perth (Australia), Montreal (Quebec), Delhi (India), or Ulaanbaatar (Mongolia)

Finding better ways to provide the materials the world needs.
We are looking for an Advisor People Analytics to be responsible for maintenance and sustainability of People Data and Insights products that enable the People Function to make well-informed, evidence-based decisions.
This is a great opportunity for an experienced and motivated professional to join a small team of people data professionals. The ideal candidate will be providing Level 2 and 3 support, ensuring that end-users benefit from both high availability and high performance.
Data is one of our most important assets. From mine to market, behind each of our operations and projects are technological innovations and data science that are driving new industry standards in mining and metals.

Reporting to the People Data Solutions Lead and working in a collaborative community within the People Data and Insights division, you will:

• Support the maintenance and sustainability of the People Data & Insights products across People Insights, Data Management, Data Science and Surveys and Research teams
• Deliver high application uptimes and performance for custom-built internal products
• Manage and prioritize support requests, ensuring timely resolution of incidents and requests
• Act as a primary point of contact for end-users and stakeholders to provide guidance, advice, and support on People Data & Insights products in production
• Collaborate with internal development teams to resolve complex issues and provide feedback on application design and development
• Ensure all support processes and procedures are in place and followed to ensure consistent and efficient support
• Identify and implement improvements to support processes and tools to increase the efficiency and effectiveness of the People Data Solutions team
• Continuously monitor the performance and availability of analytics products, taking proactive steps to prevent incidents and resolve issues