Africa Manager – International Logistics

at  On Line Personnel

• Full Time
• Johannesburg
• Posted 2 days ago
  Job Position: Africa Manager – International Logistics
  Location: Johannesburg
  Salary: R950 000 per annum CTC negotiable commensurate with experience qualification
  Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

• Matric
• Tertiary qualification in International Supply Chain essential
• Management Post-Graduate qualification will be advantageous
• Minimum of 5 years Management experience
• Strong leadership and managerial qualities
• Supply chain knowledge will be advantageous
• Excellent communication and negotiation skills to interact with clients and various stakeholders
• Strong proven working knowledge of International Forwarding and clearing industry with a focus on African trade
• Must be numerate
• Must be familiar with African customs processes
• Skills:
• Agent relationship management
• Well – developed inter-personal skills coupled with expert written and verbal communication
• Excellent negotiation skills
• Sound planning and organisational skills
• Ability to manage and work under pressure
• Customer (internal and external) centric
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Must have a high level of emotional intelligence

Key Performance Areas:

Africa Agent network management:

• Facilitate the signing up of additional Agents where necessary
• Cultivate strong relationships with agents by fostering trust and cooperation
• Define relevant KPIs to measure the performance African Agents
• Setup a system to regularly evaluate the performance of African Agents
• Have regular engagements with African Agents to foster continuous improvement
• Facilitate dispute resolution between Agents and the operations teams
• Maintain open and regular communication with African Agents

Risk management:

• Ensure the African Agents stay up-to-date with international trade regulations, customs laws, and shipping requirements in their countries and they share those updates with company in order to avoid potential delays or penalties
• Identify and address potential risks related to shipping, customs, documentation, or other logistical challenges
• When issues arise, such as delays, damages, or disruptions in the supply chain, find solutions promptly and efficiently

Collaboration on pricing strategy:

• Collaborate with sales, operations, and Trade Lane to ensure that Africa pricing strategies align with business objectives and profitability targets
• Collaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demands
• Conduct regular market research and analysis to monitor competitor pricing, identify emerging trends, and make data-driven pricing decisions

Client management:

• Understand client-specific Africa trade needs, and support business development and operations to provide effective solutions to meet their requirements

Manage information and reporting:

• Put in place and maintain processes and procedures to ensure accurate upload of Africa information on internal system e.g. Cargowise
• Utilise relevant management information system (e.g. monthly dashboard and KPI’s) in decision making
• Interpret and use information on system delivery from service reports and customer surveys
• Interpret and use information from balanced scorecard- analyse, interpret trends
• Prepare Africa Tradelane and EXCO reports timeously
• Disseminate information to direct reports and ensure it filters down to teams
• Provide inputs for the balanced scorecard (if required)
• Ensure confidential information is treated as such and put measures in place to ensure it is treated appropriately
• Conduct market research to identify potential trade opportunities, trade patterns, and emerging trends in the African region
• Monitor each African trade lane performance, costs, and revenue to ensure profitability and identify areas for improvement
• On agreed intervals, prepare the following reports: KPI reports (for agents and tradelanes), country market and industry reports, profitability reports,
• risk management report, rates trends report

To apply for this job email your details to recruit@onlinepersonnel.co.z

Please refer the Job description for details