After Sales Support Executive (Regional) / Freight Forwarding / East
at RECRUITPEDIA PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 04 Jul, 2024 | USD 4000 Monthly | 04 Apr, 2024 | 2 year(s) or above | Working Experience | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS:
- Min Diploma in any relevant field.
- Min 2 years of working experience in Frieght Forwarding industry
Responsibilities:
- Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
- Cultivate and strengthen customer relationships while fostering collaboration across departments.
- Support in the preparation of bids, contributing to successful customer interactions.
- Provide insights to enhance revenue strategies aligned with existing business models.
- Collaborate with global accounts, participating in operational reviews and assessing KPIs.
- Offer troubleshooting assistance to the global operations team as needed.
- Promptly escalate and address customer issues within designated timelines.
- Work closely with sales, customer service, billing, and operations teams.
- Update and uphold Standard Operating Procedures (SOPs) and share best practices.
- Assist in vendor identification to optimize costs and streamline operations.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Diploma
Relevant Field
Proficient
1
Singapore, Singapore