Aftermarket Sales Coordinator

at  Flowserve Corporation

REQUIREMENTS:

• Proficiency in Microsoft Office programs.
• Industrial experience in engineering, oil, and gas and Valve industries.
• Experience in valve or oil and gas industry would be an advantage.
• Understanding of engineering documentation, drafting, geometric dimensioning, and tolerancing.
• Effective verbal and written communication skills.
• Ability to communicate and interact effectively with all levels of employees, customers, and business groups globally.
• Collaborative team player and self-starter capable of working under minimal supervision.
• Technical qualification in a relevant field and/or at least 3 years of relevant experience.

PREFERRED SKILLS & EXPERIENCE:

• Knowledge of Lean Manufacturing and Continuous Improvement processes.
  Req ID : R-10222
  Job Family Group : Engineering
  Job Family : EN Project Engineering
  EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
  If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words “Accommodation Request” as your subject line of your email. For more information, read the Accessibility Process.

ROLE SUMMARY:

As an Aftermarket Sales Coordinator, you will work with internal and external stakeholders to manage the processing and quotations of aftermarket services and customer-specific solutions. You will also coordinate the daily local order fulfillment activities on assigned aftermarket projects. Additional responsibilities include quotation activities, operations, and customer support.

RESPONSIBILITIES:

• Manage and execute multiple projects for various customers.
• Coordinate with the internal team for processing aftermarket services from arrival to completion.
• Support production by providing tactical advice and guidance on specification deviations, waivers, and other required activities to complete services on time.
• Attend production planning meetings to communicate product requirements, specifications, timelines, etc., to all applicable departments including Engineering, Production, Quality, Procurement, etc.
• Review complete technical documentation packages to validate product performance against customer requirements and suggest modifications as needed.
• Collaborate with internal departments to ensure that the product is delivered to the customer on time as per the agreed terms and conditions.
• Coordinate with customers with aftermarket services updates.
• Maximise profitability on services supplied.
• Perform other duties as assigned.