Aftersales Manager - Mercedes Cambridge

at  Group 1 Automotive

OVERVIEW

Our Mercedes Benz Cambridge Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we’d love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.
As an Aftersales Manager at Group 1 Automotive you will be welcomed into a friendly team and have the opportunity to work with an exciting brand.

WHAT WE ARE LOOKING FOR?

We are looking for individuals who meet the below criteria to join our team. If you think you’ve got what it takes and meet the criteria below, then please apply!
Previous experience of working within the Automotive industry
Comprehensive knowledge of the motor trade
Able to influence, motivate and manage a team effectively
Maintain methodical and logical approach to varying workloads
Will be able to meet deadlines and prioritise workloads

WHO WE ARE?

Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.
We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.

Manage the aftersales teams including parts, vehicle technicians and service advisors
Coach and motivate the teams
Monitor performances against agreed targets and budgets
Analyse areas of performance and weakness & provide guidance