Agile Release Train Engineer

at  Questrade Financial Group

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.
Your goal is to provide servant leadership and coaching to Questrade’s Customer Journeys (Protect my Valuables Journey). You will be responsible for facilitating the Journey and Mission specific events and processes, coaching and assisting the Agile squads, delivering value on a continuous basis during each quarter (PI). You deeply understand the opportunities and challenges associated with facilitating and continuously aligning a large development for the customer Journey.
You will work alongside varying levels of Leadership including but not limited to Technology, the Journey Office, Agile squads, Technology Chapters, Product Management, Scrum Masters and Enabling functions (Legal, Risk etc.) in order to deliver on our core values of customer centric delivery and continuous improvement. This specialist role drives and optimizes Agile practices and provides support and guidance to the Journey to ensure it is delivering against the planned and committed OKRs.
What’s it like working as a Release Train Engineer at Questrade?

The Release Train Engineer (RTE) is in overall end-to-end charge of leading and facilitating PI planning processes and events. This includes:

• Accountability for promoting and embracing the Agile Mindset through teaching and coaching on best practices and enhancing the overall synergies between the squads, Missions and Journeys.
• Facilitating conversations around OKRs and helping the Journey Leadership evolve a vision supported by aspirational OKRs. Also partner with other stakeholders to ensure strategy and execution alignment through Value Flow Measures.
• Ensure Inspect and Adapt events are implemented across the organization so there is continuous improvement, assess the agility level of the Journey squads and help them mature their Agile processes.
• Partner with Portfolio Enablement Leads to understand and support large Strategic Enterprise deliverables for internal partners and enable rapid growth in our tech squads.
• Facilitate PI Planning by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, Backlogs and through Pre-PI and Post-PI Planning events. Manage and optimize the flow of value through the Journey using various tools and events including the Journey Syncs and demos.
• Help identifying cross functional dependencies, escalating impediments and managing risk inside and across the Journey to optimize/improve the flow of value.
• Assist with economic decision-making by facilitating feature and capability estimation by squads and the roll-up to Epics. Bridge the gap between technical, creative, and business needs to help produce solutions that achieve results and assist in scaling the Journey as a result of headcount growth and the introduction of new agile squads to address critical bottlenecks.
• Establish and communicate the annual calendars for Iterations and Program Increments (PIs). Publish PI Objectives into Mission and Journey PI Objectives and publish them for visibility and transparency and Facilitate periodic synchronization events, including the Journey sync and demos to assist on tracking the execution of features and capabilities.
• Coaching - Coach leaders, squads, and Scrum Masters in Lean-Agile practices and mindsets. Encourage collaboration between various squads, Missions, Enabling functions and chapters.
• Lead, mentor and coach a team of Scrum Masters on the customer journey to help continuously deliver value while helping them grow in their Agile career with regular checkins and periodic performance reviews.
• Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline.
• Work with the Journey Office (JO) on PI execution and operational excellence and contribute to the Agile PMO’s Center of Excellence. Foster Communities of Practice and the use of engineering and Built-In Quality practices.

Need more details? Keep reading…

• 5 to 7 years in diverse roles with increasing leadership responsibilities and a solid working experience in Lean and Scaled Agile methodologies. A Systems Thinking approach with demonstrated Agile expertise in the Digital/Technology industry running multiple Squads and ARTs, large-scale initiatives and a high volume of projects.
• Exceptional leadership skills, an ability to develop and communicate all PI projects and objectives, inspire and motivate staff and maintain alignment with the business strategy.
• Excellent interpersonal, relationship, facilitation and communication skills, including the ability to explain and “sell” the Journey and Mission goals and OKRs to the business, as well as technical leadership.
• Excellent analytical, strategic planning and execution skills, and a high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
• A high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve Customer Journey (ART) success.
• Strong business acumen, including industry and domain-specific knowledge of the organization and its business units. Familiarity with industry trends and innovation.
• Agile certification such as SAFe (Release Train Engineer), CSP-SM
• Well versed in working with the following tools: G-Suite, JIRA, Confluence, Atlas, Project Management collaboration tools with evidence of practical application.

So are YOU our next Agile Release Train Enginee? You are if…

• A genuine interest to help Canadians with their financial solutions and extensive experience working in the insurance systems/solution development area with knowledge of the P&C and life ecosystems.
• A strong working understanding of core insurance platforms and ecosystems as well as a deep understanding of the P&C insurance product. CIP is considered an asset.
• Advanced Agile certifications, such as: SAFe SPC.

Sounds like you? Click below to apply! #LI-DM1 #LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs

Please refer the Job description for details