Amenity & Clubhouse Attendant

at  FirstService Residential

JOB OVERVIEW:

The clubhouse attendant is responsible for overseeing the clubhouse, enforcing the clubhouse rules, setting up and/or breaking down of setup requests, assisting in the cleanliness of the clubhouse and other duties.

SKILLS & QUALIFICATIONS:

• High school diploma or equivalency preferred. Completion of College level courses in Hospitality is strongly desirable.
• Two (2) or more years’ experience in the Hospitality Industry.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Ability to work flexible hours and weekends.
• Strong customer service, communication and interpersonal skills required.

PHYSICAL REQUIREMENTS:

• Ability to lift 30 – 50 lbs.
• Work in an upright standing position for long periods of time.
• Walk and climb stairs; Handle, finger, grasp and feel objects and equipment.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the property/building quickly and easily as required to meet the job functions.
• Ability to respond to emergencies in a timely manner.

COMPENSATION: $18.00 HOURLY

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

• Greet all walk-ins and provide assistance to Residents/Guests as needed.
• Answers all calls and/or e-mails, distribute all messages from Residents, Board Members, Staff, Vendors, etc. as required in a timely manner.
• Issue access devices (FOBs) as requested. Provide Administrative Assistant with completed form(s) and information needed to properly maintain the resident records/database.
• Monitor the facility cameras whenever possible.
• Perform random walk-troughs of the Clubhouse and Clubhouse grounds a minimum of once per hour to inspect for maintenance/janitorial issues, violations of the Clubhouse Rules, etc.
• Address any Safety/Security issues immediately when possible or report to proper entity.
• Complete accurate and detail incident report [complete all required information, take pictures, collect names of witness(es) if available, etc.] for any incident/accident in the Clubhouse or Clubhouse grounds. Immediately inform Management.
• Prepare weekly report and submit to Property Manager.
• Willingness to work overtime.
• Any other duties as assigned by Management.