American Citizen Services Assistant

at  US Embassy and Consulates in Canada

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is 06. Actual FP salary determined by Washington D.C.

• Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM - All Agencies

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent

Appointment Type Details:

• Indefinite subject to successful completion of 120-day probationary period

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:

The work schedule for this position is:

• Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (three weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No

QUALIFICATIONS AND EVALUATIONS

Requirements:

The American Citizen Services (ACS) Assistant provides both passport, citizenship, and special consular services for U.S. citizens in Post’s consular district. Serves as one of the primary points of contact for U.S. citizens in the consular district and maintains a network of public and private sector contacts who may be able to assist U.S. citizens. Communicates directly with citizenship applicants and U.S. citizens in distress and assists in the preparation of emergency messaging and website updates. Works with the ACS Chief, consular officers and other Post staff on crisis preparedness and response. Performs administrative duties and supports other consular section units as required.