Analyst 4, Data Analytics & Business Intelligence

at  Comcast Corporation

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

JOB SUMMARY

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Acts as a technical expert in own area within the organization. May work independently or as part of a team on more complex projects. Provides mentoring and guidance to more junior team members. May be responsible for leading a team, but does not directly manage people.

EDUCATION

Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

RELEVANT WORK EXPERIENCE

7-10 Years

• Execute strategic plans to achieve operational targets and business objectives.
• Develop roadmap of features and products to support Comcast network expansion objectives
• Develop and maintain dashboards to support and evaluate competitive threats to Comcast expansion
• Manage Databricks Workspace and ensure proper usage of cloud compute resources
• Consistent exercise of independent judgment and discretion in matters of significance
• Leads discussions with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
• Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
• Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
• Combines data as needed from disparate data sources to complete analysis.
• Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decision makers.
• Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
• Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
• Other duties and responsibilities as assigned.
• BS in GIS, Geography, Computer Science, or related discipline required.
• 3+ years of experience processing geospatial analytics or data engineering.
• Solid understanding of Apache Spark architecture, components, and concepts
• Proficiency in Spark programming using languages like Python/Scala and SQL
• Understanding of cluster management, configuration, and optimization in Databricks
• Ability to translate business requirements to a proposed technical solution.
• Familiar with programming, object-oriented design, and application development skills (Python, Scala, SQL)
• Experience with AWS solutions and Github
• Knowledge of US Census data and/or Federal Communications Commission (FCC) Broadband initiatives