Analyst, Business Systems

at  Fraser Health

Salary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?:
Bring your passion for innovation and performance in technology as you contribute to change lives in healthcare. You will provide support to the Digital Patient and Provider Experience Team in the areas of Integration Services.
As a Business Systems Analyst, you will provide support for all phases of systems development life cycle and implementation projects including hands on development and system testing. You will excel as you work with all levels of the business, ensuring information technology deliverable align with the business requirements. You will develop, test, and deploy solutions based on industry best practices. You have the ability to solve technical and strategic challenges using innovative approaches.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Health Information Science or Computer Science or related field.
• Zero (0) to three (3) years’ of experience in a technical role, software development role, or project management role.

AN EQUIVALENT COMBINATION OF EDUCATION, TRAINING AND EXPERIENCE IS ACCEPTABLE.

This full-time position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.

PROFESSIONAL/TECHNICAL CAPABILITIES

• Knowledge of information management, business processes, technologies and applications.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.

PRIMARY RESPONSIBILITIES:

• Provide technical analysis participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems.
• Participate in all aspect of SDLC, from requirement gathering to creating specification, from development to unit testing, from conformance test to production deployment.
  In this position you will be challenged daily to provide technical solution to different stakeholders. The work takes strong analytical capability - able to analyze a situation, identify a problem and provide solutions based on client’s needs. You will need to demonstrate collaborative, creative and conceptual thinking.

ASSETS TO THIS ROLE:

• Familiarity project management best practise and artifacts
• Familiarity with integration technology such as Microsoft Biztalk.
• Experience developing in.NET Framework (C#)
• Experience with object-oriented programming.
• Experience developing in Microsoft SQL (database maintenance, performance measuring, writing ad-hoc queries).
• Working experience of RESTful API, Web Services, IIS, and Certificates.
• Knowledge of software development lifecycle.
• Familiarity of security best practices.
• Knowledge of IT infrastructure and Networking.
• Excellent skills in R&D.

SUPPORTING THE VISION, VALUES, PURPOSE AND COMMITMENTS OF FRASER HEALTH INCLUDING SERVICE DELIVERY THAT IS CENTERED AROUND PATIENTS/CLIENTS/RESIDENTS AND FAMILIES:

The Analyst, Business Systems provides support to an assigned portfolio in the areas of knowledge management, decision support and in corporate business areas by interpreting business strategies and objectives that support the selection, procurement and implementation of appropriate information systems applications. Analyzes business process reengineering concepts and methods and provides documentation of business requirements on information management projects. Provides analyst support for all phases of assigned systems development and implementation projects including providing hands-on application support. May lead small information systems projects. Responsibilities:

• Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
• Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.
• Participates in strategic planning support and change management services by assisting the Manager, Senior Consultant or Consultant on projects that include confidential initiatives that may result in the loss of FTEs and that support the selection, procurement and implementation of appropriate information systems applications; conducts feasibility studies, workload efficiency analysis using formal data gathering techniques; identifies system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
• Under the direction of the Senior Consultant or the Consultant, participates in information systems projects by providing business systems analysis support. May lead small projects.
• Provides third level application support and ensures that the application service level agreement is maintained and meets business expectations and Information Management capabilities.
• Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
• Performs other related duties as required.

Qualifications: Education and Experience
Bachelor’s degree in Health Information Science or Computer Science with two (2) to four (4) years’ experience with business and systems analysis or an equivalent combination of education and experience.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.