Analyst, Client (6 Month Contract)

at  CIBC

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you’ll be doing
You’ll be part of the Client Strategy Team which supports CIBC as it strives to become the leader in Client Relationships. Specifically, the Client Insights & Analytics (CI&A) team provides data driven client insights to grow the PBB client base and deepen existing relationships. Our team provides executive level reporting on client trends and deep dives into key client segments to find actionable insights. As part of our team, you will work initiatives and analysis supporting reporting and actively seek and evaluate opportunities to drive PBB client growth and engagement and work with key stakeholders where appropriate.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Data savvy - Capability in report production and experience with script automation, cleansing, transforming and visualizing large/complex datasets. Responsible for maintaining an agile reporting environment and the infrastructure required to flexibly respond to reporting needs. Design and develop new reports and self-serve dashboards to support management and other key partners. Keep on top of leading edge analytical tools and best practices across banking and other industries.
• Understand business needs - Understand the business context behind a reporting need and manage scope and project timelines. Identify key historical issues/trends, anticipate future issues/trends and provide analysis, reports and recommendations to help improve future business performance.
• Relationship management -Form strong working relationships with key partners within Client Strategy & Transformation, as well as, external data vendors.

Who you are

• You can demonstrate experience. Strong skills in applied statistics and mathematics. You can demonstrate good working knowledge of various data analytics tools (SAS, SQL, MS Excel) and visual analytics platforms (Tableau). Comfortable working with Big Data and have experience with report automation.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date
2024-11-29
Job Location
Toronto-81 Bay, 25th Floor
Employment Type
Temporary (Fixed Term)
Weekly Hours
37.5
Skills
Business, Communication, Critical Thinking, Customer Engagement, Dashboard Reporting, Digital Content, Facilitation, Metrics Development, SAS System, Structured Query Language (SQL), Tableau (Software), Teamwork, User Experience (UX

Please refer the Job description for details