Analyst, Operations and CX, WFS
at Walmart Canada
Mississauga, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 05 Sep, 2024 | Not Specified | 05 Jun, 2024 | N/A | Tableau,Sql,Start Up Environment | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
POSITION SUMMARY…
Having grown exponentially since launch in 2022, WFS is well poised for a rapid scale-up, thus impacting the lives of even more customers and sellers. The Analyst, Operations for WFS is a critical role that leverages one’s natural curiosity and inventive problem-solving talents to go after the key issues plaguing WFS as well as setting the platform to scale seamlessly. If you are motivated by complex, purposeful challenges this role could be the fit you’ve been looking for. We are seeking a dynamic Analyst to join our growing Walmart Fulfillment Services (WFS) team.
QUALIFICATIONS
- Proficient in SQL, Tableau, BI
- Proficient in Microsoft Office applications
- Proficient in interpreting and visualizing data
- Superior written and verbal skills
- Experience in a fast-paced, start-up environment is a plus.
MINIMUM QUALIFICATIONS…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
PREFERRED QUALIFICATIONS…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Responsibilities:
- Understand business KPIs, relevant drivers and factors that will help reach business objectives around seller and customer experience. Ensure metric visibility and control.
- Engage with sellers on a regular basis to identify and understand pain points through the WFS Selling experience.
- Work cross-functionally with key stakeholders across different assets such as FC Operations, Transportation to implement and improve processes
- Deep dive into data across categories to reveal trends and Guide Product Roadmap for upcoming quarters
- Adopt and enhance existing reporting mechanisms related to Seller/Customer Experience by working in collaboration with business intelligence and analytics teams.
- Drive weekly team meetings to share insights, highlight trends and weekly analysis pertaining to Customer Experience and Contacts
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Mississauga, ON, Canada
