analyst, systems technical support

at  Quantum Equipment LTD

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Jul, 2024USD 30 Hourly11 Apr, 20245 year(s) or aboveTechnology,Sharepoint,Management Software,Servers,Networking Software,Internet,IntranetNoNo
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Description:

EDUCATION

  • Other trades certificate or diploma
  • or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Information Technology Infrastructure Library (ITIL)
  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Website creation and management software
  • SharePoint

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking

EXPERIENCE

  • 5 years or more

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Other

Trade Certificate

Other trades certificate or diploma

Proficient

1

Calgary, AB, Canada