analyst, systems technical support

at  Yeti Tech Solutions Ltd

Mississauga, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jun, 2024USD 29 Hourly01 Mar, 20241 year(s) or aboveTechnology,Networking SoftwareNoNo
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Description:

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Networking hardware
  • Networking security
  • Database software
  • MS Office
  • MS Windows
  • Spreadsheet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks

Responsibilities:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Other

Graduate

Proficient

1

Mississauga, ON, Canada