Analytics Engineer (f/m/d)*

at  Parloa

YOUR MISSION

As a Senior Analytics Engineer (f/m/d)*, you will empower company-wide stakeholders to work effectively with data. You will design and develop Parloa’s analytics platform that will give self-serve access to data across the organization. The analytics platform will power Parloa’s data and insights products as well as decision intelligence. The tooling and data models you build will make an impact to transform the entire customer service industry leveraging data and AI.
You will work closely with Elisabeth and Onur to build the analytics platform and our first data models.

WHY PARLOA?

Join Parloa in revolutionizing customer communication with Artificial Intelligence! We’re a leading Conversational AI platform collaborating with industry giants, both as partners and clients. Our mission is to create a comprehensive customer solution for businesses worldwide, and we’re committed to achieving this by having people and AI join forces.
We were founded in 2017 in Berlin, and since then we’ve become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We’re committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.
By joining Parloa, you’ll have the opportunity to be part of a dynamic and innovative team that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

• We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

• Together with your team, take ownership of designing, building and improving the analytics platform at Parloa, including data warehouse, data models and dashboard tooling
• Build and optimize data models for performance, cost and usability
• Take ownership executing technical projects end-to-end for parts of the analytics platform: understanding user requirements, systems design, vendor evaluation, proof of concept, implementation, maintenance and support, continuous improvement
• Work closely with stakeholders in business and product to define requirements and build data models that serve their needs
  Our Tech stack (Data): Microsoft Azure, Python, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis (more technologies to be added as we build our data platform)