Animal Control Officer

at  City of Charlotte and Mecklenburg County

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

SUMMARY

Under general supervision, the Animal Control Officer requires basic skills to ensure the protection of citizens and property and the safe keeping of animals through the enforcement of state laws and local ordinances. This includes the handling of animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.

KNOWLEDGE, SKILLS & ABILITIES

• Laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules, including state and local animal control laws and ordinances, municipal policy and procedures
• Safe handling and general welfare of small and large domestic and wild animals
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Basic computer operations and administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Comprehend and relay information and ideas presented through spoken and written communication
• Utilize resources available for problem solving
• Communicate in a clear, concise, tactful and courteous manner with varying ethnicities
• Act with minimal supervision using independent judgement and discretion in meeting emergency situations
• Work different shifts with rotating days off

ADA AND OTHER REQUIREMENTS:

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

PHYSICAL REQUIREMENTS:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Adequate vision, hearing, and speech required.

SENSORY REQUIREMENTS:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
• Comprehensive written information in work-related documents.
• Ability to hear, understand, and distinguish speech.

OTHER REQUIREMENTS:

Successfully complete and pass a pre-employment hearing, vision, and psychological evaluation. Failure to successfully pass all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.

MINIMUM QUALIFICATIONS

High School Graduate or Equivalent and one year related work experience.

HOW TO APPLY

Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

• Respond to calls for service to enforce local and state animal control laws, including non-emergency and emergency complex field situations
• Issuance of warnings or citations in connection with animal-related offenses
• Contact police to report violations and request arrests when necessary, referring complex cases to Senior or Lead Animal Control Officer(s)
• Investigate reports of animal attacks or animal cruelty, including interviewing violators, witnesses, and victims, collecting evidence, and writing reports
• Capture and remove stray, uncontrolled, wild, sick/injured or abused animals from undesirable conditions, using nets, nooses, traps or tranquilizer darts as necessary
• Examine animals for injuries or malnutrition and arrange for necessary medical treatment
• Drive standard pick-up truck or van with specially equipped body for transport of animals
• Remove captured animals from animal-control service vehicle and place animals including rabid, unclaimed, or severely injured, in shelter cages or other enclosures, treating all animals in a humane and compassionate manner
• Supply animals with food and water, clean facilities and equipment including dog pens and animal control trucks
• Prepare for and potentially testify in court for nuisance declarations or other prosecutions related to animal treatment
• Educate the public about animal welfare, animal control laws, and regulations
• Contact animal owners to inform them that their pets are at animal holding facilities
• Write reports of activities, and maintain files of impoundments and dispositions of animals
• Respond to inquiries from the public concerning animal control operations
• Examine animal licenses and inspect establishments housing animals for compliance with laws - including circuses, zoos and pet stores
• Performs other duties as assigned