Anticoagulant and Phlebotomy Service Manager

at  Bedfordshire Hospitals NHS Foundation Trust

Leadership and management Provide 1:1s to all the nursing staff as necessary, annual appraisal and PDP for staff under your direct supervision. Ensure that they do the same if they supervise staff. Ensure that all specialist nurses within anticoagulation have up to date job plans and that these are reviewed annually or as the needs of the service changes. Delegate tasks and activities to a range of team members, recognising their development needs, ensuring that staff have the appropriate training and coaching to take on projects.
Ensure that all projects are facilitated and outcomes are evaluated. This will impact on succession plans. To be aware of the change management process and take on expert role within this process. Where appropriate contribute to the investigation and management of staff issues that relate to sickness and absence, poor performance, harassment, disciplinary and grievance issues using the relevant Trust policies and in liaison with the CSL management team, implement recommendations for action focusing in particular on learning contracts and action plans To support flexible working practice, in line with Improving Working Lives Standards and Trust Change Management Policy.
Education and Training Provide specialist, expert clinical knowledge to colleagues, patients and carers/relatives both within and outside the Trust. To ensure that training needs analysis are undertaken. Plan, implement and evaluate programmes of education to meet identified need. Implement agreed teaching programmes in line with Trust objectives and key speciality related training initiatives To ensure that a suitable learning environment is maintained based on the principles of a learning organisation.
Ensure staff have effective orientation, preceptorship, supervision and in-service training. Develop nursing competence and self-assessment where appropriate Develop and participate in the education of pre and post-registration health care professionals/medical staff. Participate in curriculum planning and development of in house courses relevant to area of expertise. Ensure team compliance with mandatory training.
Address specific health targets related to own area of practice, e.g. NICE, NHS England guidelines. Maintain up to date skills and knowledge and maintain awareness of professional issues within a professional portfolio. In collaboration with the deputy general manager ensure the recruitment and retention of staff is within the budgeted establishment.
Financial To manage the financial budget for the service along with the deputy general manager. To supervise staff, ensuring that they have systems in place to manage the efficient and effective use of supplies, provisions and equipment of the Department within the designated budgets. This includes management of temporary staff. Personal duty of care in relation to Trust equipment and resources Make autonomous decisions regarding prioritisation and utilisation of resources within own service, seeking support and escalating for authorisation of the Deputy General Manager where it exceeds personal authority.
In conjunction with Deputy General Manager contribute to the identification, analysis and discussion of cost pressures and financial constraints in a timely manner. Research, Audit and development In conjunction with the deputy general manager, identify the need for, and undertake, research, clinical audit, benchmarking, in order to improve effectiveness of patient care. Contribute to relevant research projects in specialist area being conducted at Trust, network or national level. Disseminate research and audit findings through presentation to professional groups and publication Work with the management team to evaluate service delivery; identify areas for improvement and initiate change Policy and Service development Responsible for proposing and drafting changes or implementing policies and guidelines that impact on the diabetes service The post holder will need to maintain a good knowledge of emerging policies from national sources and promote the implementation of them locally as appropriate.
Contribute to the strategic planning of service improvements for the service Contribute or lead on the investigation of complaints, PSIRF and untoward incidents within the department in line with Trust policies and procedures and implement recommendations for action. Risk Management Work collaboratively with colleagues to address complaints and incidents appropriately. Ensure that the approach to risks and incidents is supportive, transparent and focussed on learning, applying the principles of candour and patient and relative involvement at all times. Be a resource for safeguarding vulnerable adults and children.
Assist with any safeguarding investigations. Support the development of professional forums in CSLs and other trust-wide forums Identify clinical risks and ensure that appropriate action is taken, in accordance with the Trust Risk Management policy, providing expert advice and focusing on principles of learning organisation Application of Knowledge The post holder should use their professional management knowledge and experience to assess, plan, evaluate and judge the appropriate interventions The post holder should maintain their knowledge of changes in the NHS and wider industry to enable and direct services to respond to changing requirements and securing best practic

Please refer the Job description for details