Application and Database Administration Associate

at  Equinix

WHO ARE WE?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Application and Database Administration Associate

JOB SUMMARY

Learns to use professional concepts to resolve routine entry issues within a limited scope. Receives detailed instruction on all work. Responsible for entry level day-to-day application operations.

QUALIFICATIONS

• Typically requires a Bachelor’s degree and 0+ years of related experience or equivalent work experience.
  Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
  Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Application Architecture

• Advises on routine processing application implementation requests from internal customers
• Responsible for assisting team members in reviewing basic application versions and architectures guidelines
• Responsible for supporting the researching application best practices for implementation on routine operation matters

Application Operations

• Responsible for entry level day-to-day application operations that provides global support to customers (24/7/365)

• • Performs User Acceptance Testing (UAT) and Disaster Response testing documentation and backups within a limited scope

Application Incident Response

• Responsible for entry level day-to-day application incident response that provides global support to customers (24/7/365)
• Utilizes established procedures for remediation of incidents and escalates incidents as needed for additional guidance
• Observes the group ticket queue and ensures tickets are assigned to the team
• Observes operations alerts/dashboard and ensures it is allocated to the team

Application Security, Audit and Compliance

• Provides support with carrying out password policies for periodic password changes
• Maintains audit history for new user on-boarding and terminating user access

Application Capacity Review

• N/A

Application Performance Optimization

• Follows pre-defined processes to support identifying routine performance bottlenecks
• Provides support on resolving first level performance issues