Application Officer

at  Queensland Health

The role: You will be required to continually update and maintain knowledge of specific applications and business technical requirements in the support of enterprise applications.

• Maintain enterprise applications in accordance with Queensland Health policies, standards and practices.
• Work autonomously to provide end to end support of enterprise applications to ensure defined service levels are met.
• Investigate, troubleshoot and test the impacts of changes to any of the components supporting enterprise applications to maintain defined service levels.
• Assist in the development and review of Business and Operational Plans that link with Departmental and branch outcomes.
  Are you right for this role?

To be successful in this role, you will demonstrated ability in developing and managing ITIL Service Management processes, primarily incident/problem/test/change and configuration management.

• Experience in managing the day to day system administration of enterprise applications. The position may be required to support other critical care applications in the Unit, specifically ORMIS, ICU and AARK. (SFIA: ASUP Level 4)
• Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions. (NHS: Effective and strategic influencing)
• Previous experience in a hospital clinical setting would be advantageous.
• Understanding or proven ability to quickly learn impacts of other technologies or environments such as databases, servers and networking.

Benefits of working with eHealth Queensland: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.