Application Product Support Analyst I

at  Origence

Remote, Oregon, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Aug, 2024USD 27 Hourly09 May, 2024N/AChrome,Operating Systems,Firefox,Gotoassist,UnderwritingNoNo
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Description:

We are looking to hire a talented Application Product Support Analyst I.
This individual’s primary role consists of serving as an integral part of the Client and Product Support team which is our organization’s first point of contact for system issues with CU Direct product applications. Provide exceptional service and support to both external and internal clients where the primary goal is prompt response and resolution to client issues.

EDUCATION

  • High School diploma or equivalent experience.
  • Some college work in an IT field is a plus.
  • Specialized seminars and/or training in indirect lending, credit bureau functions or other financial-related subjects is a plus.

EXPERIENCE

  • Familiarity with PC operating systems and usage, internet web browsers, etc.
  • Working knowledge of remote access tools and web browsers such as MS Teams, GoToAssist, Chrome and Firefox.
  • A minimum of one (1) year technical support experience.
  • Familiarity with the general foundation of indirect lending; background in underwriting is a plus

How To Apply:

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Responsibilities:


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Diploma

Proficient

1

Remote, USA