Application Production Functional Support

at  BNP Paribas

APPLICATION PRODUCTION FUNCTIONAL SUPPORT (JOB NUMBER: IT-010424-001-MN)

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

THE STRENGTHS AND SKILLS THAT WILL HELP YOU SUCCEED

• Bachelor’s degree in finance/accounting required; advanced degree considered a plus.
• Minimum 5 years financial industry experience.
• Knowledge of ITIL is a plus.
• Experience with Oracle SQL / PL-SQL- ACCESS & EXCEL
• Prior experience creating procedures
• Must have worked on Collecting Metrics & Analyzing the request/tickets
• Measure and identify areas for improving Quality and overall Delivery
• Able to communicate efficiently
• Good Team Player
• Knowledge of English is required
• Knowledge and/or experience of the Investment services industry / Funds Administration will be mandatory.
• Prior business analysis experience in an application support environment.
• Analytical skills: being familiar with figures of accounting reports and rules, including taxes figures.
• Autonomous: being able to lead investigations to solve issues by mobilizing all resources/departments requested.
• Flexibility: be ready to be involved in late shift.
• Ability to report: Keeps his/her superiors informed about his/her activities and the progress of his/her files in an effective way. Draws attention to useful information, risks and sensitive points.
• Client focus: Does everything possible to achieve internal or external customer satisfaction by identifying the customer’s needs and providing them with the appropriate solution.

WHAT YOU NEED TO KNOW

• We will review candidates as they apply, so don’t wait to submit your application;
• BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility@us.bnpparibas.com
• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
• Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. These will be clearly mentioned in the qualifications of the position;

ABOUT US

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Please refer the Job description for details