Application Specialist - TrakCare

at  MercyAscot

MercyAscot Hospitals are undergoing a significant digital transformation including the ongoing implementation of Trakcare, one of the biggest change initiatives in the history of our organisation. Our Patient Admission System (PAS) and Electronic Medical Records (EMR) modules are now live and we are well underway with the implementation of further modules to maximise MercyAscot’s broader digital and value-based care strategies.
We now have an opportunity to grow our team with an additional Application Specialist to assist in providing support for TrakCare modules, primarily PAS/EMR. This role will collaborate with and be well supported by our IT team, clinical application specialist and clinical subject matter experts from across the business. While experience with Trakcare would be a considerable advantage, an enthusiasm and ability to learn how Trakcare can be configured to meet our requirements will be essential to succeed in this role.
This is a permanent full-time role and will suit someone with significant experience supporting ERP applications ideally in the healthcare industry and a solid understanding of clinical functions and a working knowledge of clinical applications and informatics.

• Provide technical support and functional advice to end users
• Perform system administration tasks including, adding new users, modifying access permissions, modifying workflows, etc.
• Provide database administration & maintenance
• Monitor data integrity, system performance and optimisation
• Collaborate with end users and vendors on configurations and enhancements