Application Support Analyst - Human Capital Management (HCM)

at  West Fraser

West Fraser is a leading diversified North American forest products company. We are a growing Company looking for talented people to be part of our team. Our Information Technology group in Vancouver, BC has an opportunity for a:
As part of the IT department, HR Applications team, this role will provide support and analysis assistance for all technology that supports the HCM Human Capital Management area of the business.

• Providing application support triage and solutioning
• Identifying opportunities for improvement with our HCM technologies
• Partnering with the HR and Payroll teams to understand their business processes, assess end user needs and propose system features and enhancements for increased efficiency and effectiveness
• Gathering and documenting business requirements, create business process documentation including current and future state diagrams, identify solution gaps and design solutions, create training materials, test plans and end user documentation
• Utilizing HCM application knowledge and expertise to recommend solutions that meet business requirements and align with corporate strategic initiatives
• Minor report design, development, implementation, and support of BI reports
• Applying best practices and development standards, including change management
• Analysis of integrations, data conversion and solution architecture
• Timeclock support, working with central payroll and onsite divisional resources
• Knowledge of time and attendance, scheduling solutions
• Applying and adhering to security and compliance protocols and understanding mandates such as SOX, HIPAA