Application Support Engineer

at  Allen Recruitment Consulting

• LOCATION:Blanchardstown, DUB, Ireland
• TYPE:Permanent
• Job #25134
  Our client is an international software R&D company delivering cutting edge solutions and multiple software products in the MedTech / MedDevice sect. Currently hiring an experienced Application Suppt Engineer in a permanent, onsite role in Dublin.
  The role involves delivering top-tier technical suppt to a diverse customer base, ranging from independent opticians to global retail chains. Candidates will utilize their technical expertise to address evolving challenges and provide real-wld solutions. This is an ideal opptunity f individuals with an IT-related degree to kickstart their career in a dynamic software company offering ample room f growth and advancement.
  Job Ref: BBBH 25134
  Location: Dublin
  Employment Type: Permanent
  Wkplace: onsite in Dublin

REQUIREMENTS:

Possess a degree in IT, Computer Science,

• a related field.Have at least 2 years of experience in a similar role providing Level 2+ suppt f
• complex applications.Quickly grasp new technical concepts and inf
• mation.
• Demonstrate excellent communication skills and fluency in English.Pay meticulous attention to detail and strive f
• perfection.Excel in a fast-paced, high-energy w
• k environment and contribute actively to team success.

Provide exceptional technical supp

• t to customers via phone, email, and remote connections, ensuring timely resolution of issues.
• Install and customize our software on clients’ premises to meet their specific business requirements and processes.
• Diagnose and troubleshoot software issues remotely, escalating complex cases when necessary.Conduct remote training sessions f customers, with potential opptunities f on-site
• international training.Develop comprehensive training courses and documentation f
• the clients’ software, following best practices and methodologies.