Job Title:
Application Support Engineer
Job Description
Role: Application Support Engineer.
Location: Atlanta GA (hybrid) from DAY 1

Job Description / Skills required:

• 6+ years of Software development/ Application support experence
• PCF/K8S knowledge
• Splunk, Grafana •
• Understanding of REST/ SOAP APIs
• Strong knowledge on Tier 1 support (production issues and Non-Production issues)
• Hands-on coding with one of the open-source tools for Automation, Innovation.
• Able to quickly analyze and find the root cause of issues and suggest for a fix/improvement
• Contribute/ develop Java/Spring boot application, Slack BOT, Splunk dashboards, alerts as needed to improve the customer experience.

Desirable:

Telecom domain experience/ knowledge

• Experience in Order management/ Sterling suite
• Development Experience – Java, Python

Soft Skills

• Good Communication skills
• Good Analytical and problem-solving skills
• Self-driven and out-of-box thinking

ConcentrixCatalyst

Location:
USA Atlanta One Ravinia Drive, Suite 610
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.

Please refer the Job description for details