Application Support Engineer (m/w/d)

at  Emerson

If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!
As an Application Support Engineer (m/f/x) based in in the general area of Northern Germany, you will be responsible for the configuration, documentation and commissioning while offering support to the customers’ inquiries, mainly taking place at their site.
If this sounds like an interesting job for you, we welcome your application!

PREFERRED QUALIFICATIONS THAT SET YOU APART:

• Experience within the Process Automation Industry, DCS (DeltaV preferred), PLCs, Control strategies and technologies, Commissioning and start-up of Automation, Server, PCs and network equipment as well as being able to work with modern software tools and applications.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Provide commissioning and start-up support at customer sites.
• Support system installation, upgrades and on-site maintenance of DeltaV systems.
• Analyze, document and solve technical customer requests and inquiries.
• Support trainings of customer engineers or operators on site.
• Escalate problems to specialists in EMR Support Centre for further investigation and follow up problems until solution is implemented.
• Actively support the sales and service team leader to sell service contracts and its renewal.
• Participate in the Emerson On-call service.

FOR THIS ROLE, YOU WILL NEED:

• Completed technical studies in an engineering field.
• Car driving license and willingness to travel.
• Relevant working experience in an Engineering or Service position within the process industry such as Food & Beverages, LifeScience or Chemical.
• Good communication skills in German and English language proficiency (written/read/spoken).