Application Support Lead (Avaloq)

at  Robert Walters

This is an exciting opportunity to join a global financial services player as their Application Support Lead (Avaloq).

This is a global financial services player with an integrated network spanning over 30 countries and regions. They are seeking an Application Support Lead (Avaloq) to join their IT department. This role will be based in Singapore and will involve working in shifts. The successful candidate has a strong understanding of the Avaloq Banking System and will be responsible for providing technical support for the applications used by the wealth management technology team.

• Join a global financial services group with an integrated network spanning over 30 countries
• Work within an IT department known for its commitment to innovation and exceptional service
• Opportunity to utilise your knowledge of the Avaloq Banking System in a supportive role

WHAT YOU’LL DO:

As the Application Support Lead (Avaloq), you will play a crucial role in maintaining the smooth operation of the company’s wealth management technology applications.

• Provide technical support for all wealth management applications (Avaloq)
• Manage production issues and health checks of all applications and processes
• Work closely with various stakeholders to prioritise, mitigate or resolve issues and minimise outages
• Ensure high performance and availability of the production environment, including batch monitoring during late shifts
• Liaise with users to ensure production incidents are tracked and resolved on a timely basis
• Participate in business continuity planning and exercises, as well as regional projects

This is a global financial services player with an integrated network spanning over 30 countries and regions. They are seeking an Application Support Lead (Avaloq) to join their IT department. This role will be based in Singapore and will involve working in shifts. The successful candidate has a strong understanding of the Avaloq Banking System and will be responsible for providing technical support for the applications used by the wealth management technology team.

• Join a global financial services group with an integrated network spanning over 30 countries
• Work within an IT department known for its commitment to innovation and exceptional service
• Opportunity to utilise your knowledge of the Avaloq Banking System in a supportive rol