Application Support Specialist

at  TechoBloc

PERKS AND BENEFITS:

• RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & Development Programs
• Flexible work arrangements
• Considerable referral bonuses
• Discounts on Techo-Bloc’s products
• Healthy snack-filled kitchens
• Techo-Bloc branded swag
• Free parking
• Employee Recognition Events
• English and French courses available as needed
  Job Description
  Techo-Bloc’s IT team is growing and we are looking for an Application Support Specialist with a dynamic and go getter personality to act as the main resource for all functional, application and user support related issues for our ERP Microsoft Dynamics AX 2012 system (migrating to D365 in 2025). The successful candidate will be collaborating and working alongside a team of 10 + team members located in Canada and US.

QUALIFICATIONS

• Bachelor’s or College degree in Information Technology, Computer Science, Information Systems or a related field or equivalent certifications and work experience.
• three (2) to five (3) years of ERP experience in a support/administrative role with involvement in some technical database or development tasks preferred (Dynamics AX and/or D365 F&O, a plus)
• One(1) to three(3) years of CRM experience in a support/administrative role with involvement in some technical database or development tasks preferred (Dynamics 365 Sales, a plus).
• Ability to communicate well both orally and in written English/French.
• strong problem-solving skills and ability to prioritize.
• Ability to handle sudden changes in project/priority and multiple tasks simultaneously and under pressure in a positive manner.
• Proficiency at learning business processes.
• Well-rounded exposure and understanding to multiple ERP modules.
• Experience with manufacturing company processes, a plus.
• Understanding of Intercompany transactions, a plus.
• Experience with Microsoft Power Platform, a plus.
  Additional Information
  We thank all applicants for their interest; however, only successful applicants will be contacted