Apprentice - Digital Content Specialist (UKAPPS)

at  Pearson

Role: Digital Content Specialist Apprentice
Division: Digital and Assessment Team
Location: Hybrid-working (Oxfordshire/London)
Salary: Starting of 25,000
Target Start Date: [To be determined]

ABOUT UK ASSESSMENTS AND QUALIFICATIONS

At UK Assessment & Qualifications, we shape education by delivering nearly 4 million exam results annually to students in the UK and worldwide. Our services cover various qualifications like A-Levels, GCSEs, BTECs, and T-levels. Our in-house systems manage the entire learner journey, from registration to marking and certification, using hybrid and bespoke systems.

WHO WE ARE LOOKING FOR

• Candidates who can think laterally and provide sensible solutions to everyday problems.
• Candidates who demonstrate a strong ability to work as part of a team, taking on tasks confidently and resourcefully, and working cooperatively with others.
• Candidates who have good time-management skills, with the ability to manage multiple demands and deadlines.
• Candidates who are resilient, determined to overcome obstacles, receptive to new ideas, and show a willingness to learn and develop.
• Candidates who demonstrate enthusiasm in their activities and take accountability for their areas of responsibility.

ABOUT THE ROLE

This is a junior role in the team, and we do not expect you to be able to deliver on all key responsibilities immediately. This role involves managing content through the production process, including building and updating content, tagging metadata, and publishing to live. The role requires knowledge of systems, software, and data management, as well as product development processes. The successful candidate will need to understand the importance of diversity, equity, and inclusion (DE&I), and accessibility when designing and developing products.

KEY RESPONSIBILITIES

• Manage content through the production process, including building and updating content, tagging metadata, and publishing to live.
• Track and maintain up-to-date versions of product files on systems.
• Follow product development guidelines relevant to the role, contributing to products that meet budgets and are on schedule.
• Ensure appropriate level of changes are highlighted and agreed with stakeholders.
• Embed key principles (e.g. accessibility, diversity, equity and inclusion) into all stages of product development.
• Exercise effective judgement on when to seek support, escalating issues and concerns when appropriate.
• Identify stakeholders, build relationships and manage expectations.
• Comply with rights and permissions policies, evaluating and escalating risks as appropriate.