Apprentice IT Support Officer

at  Wirral University Teaching Hospital NHS Foundation Trust

An exciting opportunity has arisen for a IT Support Officer working at Wirral’s acute hospitals, Arrowe Park Hospital and Clatterbridge Hospital.
The role is ideal for someone who has willingness to learn new skills, can work in a busy environment. The vacancy is full time 37.5 hrs per week, and the working hours will be from Monday to Friday 08:00 - 16:00. approx
This vacancy is being advertised as an apprenticeship and as such the salary for the role if reflective of this. Those who currently hold and can evidence the essential qualifications need not apply. Your application will not be shortlisted if you hold the essential qualification(s).
Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer.
Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship. Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme. Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract.
To work within the Digital Healthcare Team of a large Acute Hospital split across 2 main sites, effectively supporting the hardware and software of users ensuring the functionality and accessibility of corporate services including critical NHS clinical systems essential for the delivery of patient care. Main responsibilities and duties may include the following: Receiving routine and urgent IT support calls. Assisting in maintaining an up-to-date inventory of hardware and software. Notifying, keeping up to date and ensuring timely communication with all IT Support teams and departments in times of IT System failure or upgrades.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Please see attached Job description for further information about the IT Support Officer position available with WUTH.
For further information on the apprenticeship programme please speak to a member of the Vocational Development Team on 0151 482 798

Please refer the Job description for details