Apprentice Receptionist Pre-Operative Assessment

at  Imperial College Healthcare NHS Trust

I’m so proud of what I’ve achieved
“I really wanted a job that meant I contributed to society and I have definitely found it with this role. Being almost 30, I thought I might be too old for an apprenticeship, but I’m so proud of what I’ve achieved so far.” Iyesha, A&E Administrator Apprentice.
An exciting opportunity has arisen to join our Pre Assessment and Elective Admissions Department as a Receptionist. The department supports patients on the days leading up to their surgery with us along with on the day of surgery. The successful candidate will be an enthusiastic and positive team player. The candidate will need to have experience of working in administrative settings. .Excellent communication skills are essential for this role. The post holders must be able to organise their own workload within defined guidelines.
Working within a multidisciplinary team the post holder will be accountable for delivering high quality, accurate administrative work to support the smooth running of this service as well as supporting the wider Directorate. The post holder will be responsible for delivering, coordinating and ensuring robust administrative processes exist within the service, ensuring KPIs are met. The post holder will act as an interface between the clinical staff, operational staff, other staff members within the Trust, external stakeholders and patients and their families / carers.
Our programme will help you work towards achieving a Customer Service Practitioner (Level 2) Apprenticeship. You will also have the chance to develop your administrative skills on our award-winning in-house courses and through a programme of structured appraisals, support and development.
To provide effective and efficient clerical and reception support to a designated clinic or clinics, ensuring that administration processes meet the needs of all service users.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details