Apprentice Service Desk Technician

at  QA Limited

ABOUT THE POSITION:

Are you someone who’s looking to get started in a brand-new career, or wants to take a shift in their current one? If you’re looking for an exciting opportunity in an IT department with a progressive Team and Company, where you can really develop new skills and start a rewarding career this may be the perfect role for you!
You’ll be joining QA as an IT Service Desk Apprentice for our IT Team, providing support with various support tasks that are vital for our efficiency and continued success. Also working as part of our wider IT team, you’ll play a key role in the continued growth of QA.

LOCATION

West Yorkshire, Yorkshire, Leeds (Brewery Wharf)
Job Description
General information

KEY RESPONSIBILITIES:

Supporting colleagues who will be calling the dedicated QA IT Helpdesk number with issues their access right, application faults etc.
Provide 1st line support to internal and external customers & being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible.