Apprentice Technician

at  Superior Forklift Ltd

Superior Forklift is a growing material handling equipment dealership operating in Canada. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Superior Forklift has achieved continued success year over year.
Superior Forklift is an integral entity within the Venturis group of companies, representing an extensive network of growing businesses, including over 60 branches and 1300 employees. Venturis strategically invests in visionary and values-driven organizations operating throughout North America, with expertise in acquiring leading material handling equipment dealerships supporting the construction, industrial, forestry, mining, and agricultural markets, among others.
In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

THE OPPORTUNITY

Superior Forklift is looking for a motivated Apprentice Technician to join our team in Regina, SK. As an Apprentice, you will be responsible for learning the technical and service-related needs of our customers. You will also be communicating with a variety of people including, but not limited to, the Service Manager, Chargehand, Leadhand, Dispatcher, and customers.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• High-school diploma
• Provincial Heavy Duty or Automotive Journeyperson’s ticket (or proven experience in a related industry)
• Valid driver’s license
• Previous aerial platform and lift truck experience considered an asset
• Strong computer skills and trouble shooting skills
• Previous material handling equipment experience considered an asset

As an Apprentice your key responsibilities will include:

• Shadow and learn from the Chargehand, Leadhand, or other senior technical team members
• Complete all necessary safety documents and training/orientations for customer site access and internal policy guidelines
• Report all incidents and near misses immediately to the Service Manager and/or Safety Coordinator
• Perform work as assigned by the Dispatcher
• Diagnose and complete all repairs in a timely manner while providing a variety of repair options that best meet the customer’s needs
• Ensure all parts are present, correct, and in good condition before travelling to customer sites
• Complete all timecards using the 3C’s method
• Identify any potential problems that may result in machine downtime
• Follow all current warranty processes as outlined by the manufacturer
• Communicate with the Dispatcher after every job, ensuring they are up to date on the status of each repair
• Work closely with the Parts department to identify and order parts required, while adhering to the Parts and Service Agreement
• Ensure all unused parts and cores are returned and accompanied by required paperwork within 24 hours