APS 5 Program Officer/Contract Manager

at  Department of Veterans Affairs

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Sep, 2024USD 92670 Annual20 Jun, 2024N/AGood communication skillsNoNo
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Description:

  • Salary Range: $88,923 - $92,670 + Attractive Superannuation
  • Contact Officer: Melissa Morrison 0408 755 365 Melissa.Morrison@dva.gov.au
    DVA has recently established an internal Aged and Community Care Taskforce. Central to the Taskforce is making improvements to support the veteran community to navigate the complex aged care sector and this includes DVA programs such as community nursing and veterans’ home care.
    The Veterans’ Home Care and Community Nursing programs provide veterans and their dependents with support and assistance to live independently in their homes.
    Program Officers and Contract Managers are responsible for undertaking all routine activities relating to the overall management of Veterans Home Care and Community Nursing contracts.
    In this role, the occupant is responsible for meeting priorities for the work area, participate in team cohesion and ensure they contribute to quality outputs for the work area. This includes the day to day activities such as relationship meetings with providers, completing contract logs, resolving complaints and quality assurance and transition activities. This also includes monitoring the effectiveness of contractual key performance indicators through risk assessment and risk management activities, negotiations and dispute resolution processes.
    Working closely with other Contract Managers and the Senior Contract Manager, this role will assist with the implementation of team objectives for short term tasks and strategic planning for longer-term initiatives as well as contributing to business improvement strategies.
    Working within the parameters of contract management principles and relevant policies, procedures and legislation, the Contract Manager assists in the operational management for the relevant contract set. This includes working with other related teams as well as extensive stakeholder management processes.

Responsibilities:

  • Ensure record keeping for all contract documents including financial records, correspondence, communications, meeting minutes, plans and supplier documents in line with Commonwealth legislation and DVA policies and procedures.
  • Manage performance monitoring through participating in quality control activities to ensure work is being performed efficiently and in accordance with the agreed procedures.
  • Administer risk management through supporting the creation, review and updating of risk assessments or related documentation through the Contract Management Framework.
  • Provide relationship management by assisting in the management of complex internal and external relationships, and inquiries in accordance with section priorities.
  • Contribute to contract management tasks by applying a sound knowledge of contract management and variation procedures and the relevant policies and legislation to ensure both stakeholder relationships, administrative and policy requirements are managed successfully.
  • Assist with dispute Resolution by representing the Department at meetings with stakeholders and negotiating the resolution of issues and disputes.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Financial Services

Pharma / Biotech / Healthcare / Medical / R&D

Finance

Graduate

Proficient

1

Sydney NSW, Australia