YOUR NEW COMPANY

Operating from Melton, and also positions available in Werribee too, this organisation is currently seeking a Participant Support Officer to join their Team in a full-time capacity, in a 12 month contract. This reputable government organisation aims to support individuals, families and carers exposed and dealing with disabilities throughout the region. They strive to support individuals, families and carers at the highest level through their professionalism and dedication.

YOUR NEW ROLE

• Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
• Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
• Managing the team shared email inbox, appointments and telephone enquiries.
• Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
• Undertaking research and investigation activities and preparing associated reports and correspondence.
• Undertaking a range of data entry activities and ensuring follow up is completed.

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Shannon Seers
03 9946 3560
shannon.seers@hays.com.au

285532