APS4 and APS5 Information Support Officers

at  Comcare

THE APS4 INFORMATION SUPPORT OFFICER:

• Assists as part of the WHS Helpdesk that provides timely, appropriate and accurate information and support to external stakeholders.
• Processes Incident and Hazard Notifications, WHS Concerns and Authorisations in Comcare systems in an accurate and efficient manner.
• Conducts initial assessments and analysis of incidents by referencing relevant WHS information and intelligence products to inform risk-based decision making.
• Contributes to the delivery of information on emerging trends through reporting as requested; and
• Provides support through information requests to other parts of Comcare’s business as requested.

Risk and Analysis Team is the first line of Comcare’s management of regulation of work health and safety for the jurisdiction. The team provides a nationally integrated Notification, Helpdesk and Intelligence capability designed to support the Regulatory Operations Group (ROG) in its delivery of targeted, risk-based regulation.
Risk and Analysis Team is a geographically dispersed team, consisting of two sub-units: “Operations” and “Intelligence and Data”.
Risk and Analysis – Operations Unit, is primarily responsible for the management and initial assessment of Work, Health and Safety (WHS) incident and hazard notifications and the operation of the WHS Helpdesk for the Comcare jurisdiction. The team also delivers a range of statutory authorisation, approval and licensing services.
Risk and Analysis – Intelligence and Data Unit, supports ROG in the delivery of targeted, risk based regulatory activities through reporting and analysis of WHS data, responding to internal information requests and providing proactive and reactive intelligence to inform Comcare’s regulatory activity.