APS5 Compliance Officer

at  Randstad

About the Team
The Compliance Program Branch is responsible for providing the strategic and operational direction of the Agency’s compliance function to ensure payment integrity and facilitate a reduction of potential fraud and non-compliance to the Agency.
About the Role
The APS5 Compliance Officer is accountable under limited supervision to undertake moderately complex to
complex compliance activities and work. Legislation, policies, procedures, standards, methodologies and
precedents guide the position.
The position is a team membership position and is accountable for organising their workflow and making
independent decisions relating to an area of responsibility. The position will be required to provide policy
advice within an area of specialisation with advice based on policies and legislation.

Responsibilities of the role include but are not limited to:

• Undertaking compliance activities in accordance with the relevant legislation, Agency guidelines and documented process.
• Ensuring escalations and critical incidents are managed in accordance with Agency framework.
• Maintaining accurate records of decisions using Excel and CRM based system products.
• Analysing participant and provider data to assess payments made against participant plans.
• Completing highly complex assessments to ensure payments are accurately delivered to customers.
• Providing assistance and technical advice to support the team through mentoring, development opportunities and monitoring performance.

Interested
Please click “Apply” and attach a copy of your updated CV

• Undertaking compliance activities in accordance with the relevant legislation, Agency guidelines and documented process.
• Ensuring escalations and critical incidents are managed in accordance with Agency framework.
• Maintaining accurate records of decisions using Excel and CRM based system products.
• Analysing participant and provider data to assess payments made against participant plans.
• Completing highly complex assessments to ensure payments are accurately delivered to customers.
• Providing assistance and technical advice to support the team through mentoring, development opportunities and monitoring performance