YOUR NEW COMPANY

We are partnering with a Federal Government Department who are looking for an APS6 Case Manager to join their National Case Management Branch on a 12-month contract.

YOUR NEW ROLE

The APS6 Case Manager will be responsible for assisting in the strategic planning, program management and policy development within the branch. The role will see you providing technical operational support and advice to solve complex problems whilst supporting the Departments primary objectives. Some of the main responsibilities of this position are:

• End to end case management activities, undertaking analysis and developing options for early resolutions
• Resolving problems through case management, working alongside partner agency in revieing decisions and outcomes against the relevant act
• Maintain consistent contact with internal and external stakeholders, acting as an authority figure in providing technical, professional, policy and operational support in relation to complex situations
• Apply alternative dispute resolution methods and advocacy skills, resolving applications and reviews in line with model litigant principles
• Attend relevant Case Conference events, Conciliations and Hearings conducted by the partner agency
• Compile resolution documentation in preparation for Case Management meetings

WHAT YOU NEED TO DO NOW

If you are interested in discussing this position, please apply now with a copy of your resume. If you have any questions and would like to discuss the role, reach out to Alexandra Kennedy now at 08 9254 4594.

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