Area Coordinator (Nights)

at  Ocado Logistics

ABOUT US:

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

WE’RE IN IT TOGETHER, WE ARE PROUD OF WHAT WE DO, WE CAN BE EVEN BETTER

About Ocado Group
When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.
Changing the way the world shops, for good

ABOUT THE ROLE:

As a Coordinator within Ocado you will be responsible for all on shift operational and front line auxiliary activities that support the successful delivery of KPI’s for a specific Business Unit within the Logistics Operation. Additionally, you will support the Area Managers to provide a safe and respectful work environment delivering outstanding service to internal and external customer. Adhere to a flexible shift schedule, which involves working 4 on 4 off shifts, encompassing weekends, in a 24/7 operational setting.
The shifts are extended to 12 hours, with the shift times scheduled from 18:30 to 06:30.

ROLES & RESPONSIBILITIES

As a vital member of our team, you will play a pivotal role in overseeing operational and front-line inventory activities within a designated work area of the CFC (Customer Fulfillment Center). Your responsibilities will encompass the successful delivery of services, promptly escalating any issues to CFC Area Managers, and maintaining clear communication and engagement with team members. Proactive reporting of production issues and effective resolution to minimizs disruptions to productivity are essential. Additionally, the role involves managing employee deployment fairly during shifts, maintaining compliance with HACCP standards, and coordinating with food technology on legislative, quality, or supplier matters. Compliance is of utmost importance, and you will be responsible for executing your duties in accordance with the requisite training, Safe System of Work guidelines, and all legislative requirements.